Navigating the Field of Social Work with a Mental Illness
Many social workers and other helping professionals begin their career to help people with the life challenges that have afflicted people they know or themselves. It makes sense: people may want to give back or “pay it forward” as a way of expressing their appreciation for the support they have stumbled upon. Helping those who struggle with issues that you may have faced can also be empowering, in that you are not only managing your own mind and body, but you are proving to yourself that you are strong and resilient enough to help others. These are noble intentions. They are also often quite different and simpler than the realities of being a social worker or other helping professional.
Having experience with navigating mental illness and working in a position to help others do the same is a double-edged sword. On the one hand, knowing and having had the experience of mental health issues can help us relate to our clients or patients in an invaluable way. For example, consider the pertinent therapeutic task of rapport-building: to build trust with those we serve, it helps if they believe that we “walk the walk” also. However, when the worker has experienced similar realities to the client (or at least have this perception), there is a significant risk for countertransference and burnout, especially if firm, healthy boundaries are not maintained. This is a crucial point to consider, especially for new professionals entering the field.
Social work is a field with a great variety of settings for employment, from the acuity of an inpatient psychiatric unit, to outpatient therapy, to ensuring the welfare of people across the developmental lifespan, from birth until death, and many more. There can be a high risk for countertransference and burnout in any of these positions. (I have experience though mostly in behavioral health treatment/therapy settings, where workers directly discuss sensitive mental health issues with clients/patients.) Social workers often enter into these complicated and stressful dynamics with upstanding moral intentions. in my experience, those who can endure are highly likely to have healthy boundaries in professional relationships, in that they maintain psychological and emotional distance from those they are serving, even in the context of vulnerable and serious work. I have also noticed that when a worker has rather porous boundaries, in that they may be reluctant to stand up for and protect themselves psychologically, there seems to be a higher risk of deterioration professional and/or personally. This perception/pattern is not usually evident from a small sample size of professional interactions, but rather may take place gradually, as the worker with porous boundaries invests so much of themselves in their work and patients, yet saves little time, energy, and compassion for themselves. You can consult the research and data for the more objective picture of burnout among healthcare professionals, and you will likely find ample evidence of the phenomenon of burnout in recent years.
As someone who has struggled with symptoms of several mental health disorders, I also want to note that even if you maintain healthy boundaries, you may still be very susceptible to burnout due to mental illness traits. This connection (mental illness contributing to burnout) can look very different depending on the person, their demographic factors, where they have worked, and their particular diagnoses. A worker who has a depressive disorder and is employed in a setting with a high caseload of clients may burn out due to the sheer time and energy required by the job that saps the worker’s internal resources over time. A worker with an anxiety disorder may work diligently and seemingly without great difficulty on site. But outside of work, they worry excessively about their performance or perhaps “take work home with them” and spend too much time ruminating on particular clients (this countertransference can also be detected during work/sessions, and is pertinent to explore, ideally with a clinical supervisor). As a worker with mental illness, you have to be especially strategic and intentional about how to utilize your finite internal resources, for your clients’ sake and for yours. This care might look like having a firm boundary related to yours hours or caseload, or perhaps requesting to work with or not work with certain patient populations. This attention is especially crucial when you notice that your mental health and/or work performance is dipping even a small amount; then it is time to look at the big picture and be honest with yourself about what you can do differently in your personal and professional life to ensure long-term health and growth.
By no means am I trying to discourage those mental illness from entering a helping field like social work; we absolutely need this perspective in working with individuals, organizations, and society/policy to work with and on behalf of our clients. My aim with this post was to first validate the intentions of new social workers, and centrally to foster some reflection into what may lie ahead in your work journey, and what you ought to consider and possibly do to promote your professional and even personal sustainability. There is certainly a spectrum with how visible or open a worker is about their personal life and struggles, and it is okay to differ from colleagues on when and how much to disclose. And it can be especially difficult early in one’s career to assess how one’s mental health is being affected by professional life. But prioritizing one’s own health and honest consideration of one’s own trajectory with respect to mental health is a MUST for anyone in this field, in order to sustain yourself, the workforce, and those we serve.